Frequently Asked Questions

Our policy lasts 30 days. If 30 days have gone by since your received your item(s), unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also have the original packaging(hanging tags, bag).

Additional non-returnable items:

• Gift cards

To complete your return please contact our support.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition or is damaged 

* Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  (All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account)

If you are rejected, your item will be sent back to you.

The best way to change your order is to contact our support. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Thank you for visiting and shopping at Lift Up Clothing. 

Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time 

All orders are processed within 2-4 business days. Orders are not shipped on holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.  

Shipping rates

Shipping rates are calculated at time of checking out.  

Shipment to P.O. boxes or APO/FPO addresses 

Lift Up Clothing ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

Lift Up Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your local customs office for more information on these fees.

Damages 

Lift Up Clothing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy 

We currently are shipping to Canada.  Working on the UK and Australia next

Returns Policy 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.